TERMS AND CONDITIONS

These terms and conditions are valid for all tickets during THE EVENT. By ordering tickets through our sales partners you accept their general terms and conditions, too.


PRIVACY STATEMENT

SALSA ADRIA PRODUKCIJE d.o.o. obliges that your personal data will be treated in full accordance with the General Data Protection Regulation. Any information that we obtain will be used solely for the purposes for which it is intended. All personal information relating to customers and users is obtained and protected in accordance with the relevant legal provisions. Your personal data will not be sold, rented nor transmitted to any entity. You provide your personal information voluntarily for the purposes of processing orders and marketing. You have the right to refuse the use of your personal data for marketing purposes. All user information is strictly confidential and used only when such information is necessary to fulfill our obligations to customers and users. All employees of SALSA ADRIA PRODUKCIJE d.o.o. and their partners are responsible for respecting the privacy statements noted above.

Full text of our Privacy Policy is available on our website.


REGISTRATIONS

Our site's registration system requires users to give us contact information such as their name and email address, and demographic information such as ZIP code, sex and some more festival specific information. The customer's contact information is used to contact the visitor when necessary and inform him/her about the festival activities. Festival specific information are used in order to give the best possible experience to the customer.


BOOKING

When you order your tickets via the Internet you will find a registration form, which has to be filled in completely. Before registering you must read and accept our terms and conditions. After using the ordering form and ordering successfully, you will receive a confirmation of registration via email.


CHECKING IN, APPLICABILITY

All festival passes can be picked up only at the festival office. The organizer will not take responsibility or reimburse any lost tickets. Tickets may not be used unauthorized, may not be copied or changed in any way.


PHOTOGRAPHY

During the Salsa Festival the organizer is going to film and take photographs of all participants, visitors, artists, etc. Those pictures and videos will be sold in our Internet-shop and also used/published for promotion and advertising reasons (i.e. website, folders, press-releases, TV- and cinema, etc.). Each participant, visitor, artist, etc. agrees to the publication of his pictures and videos without any compensation.


SURVEYS AND QUESTIONNAIRES

Our online surveys and questionnaires may ask visitors for contact and demographic information. The customer's contact information is used to contact the visitor when necessary and inform him/her about festival activities.


CONTACTING THE WEB SITE

If you have any questions about this privacy statement, the practices of this web site or your interaction with this web site, you can contact us via the CONTACT FORM in the footer.


IMPORTANT NOTICE ABOUT FREE PASSES

Any kind of free pass, whether it's won or exchanged, CAN NOT be reimbursed or sold to a third party. 


PROMOTING

Our little salsa festival has grown in the last couple of years to be one of the busiest salsa festivals in Europe. And the sensual prelude is getting there as well :) Because of that the number of promoters and promotional materials accumulating at the festivals has also increased, making it rather difficult for you to promote your event properly. Precisely this is the reason why we'd like to introduce some guidelines which will enable you to promote your event the best possible way and give us the opportunity to keep track. So if you're interested in promoting at our festival, please, fill in this form, let us know how you'd like to promote your event, and let us find the best possible solution for all of us! 

IMPORTANT NOTICE: To those of you who don't register their promo material, we can't guarantee that you will be able to promote your event due to the lack of space. Also, all promo materials placed on spots outside of promo hotspots at the festival will be removed and you will be able to pick them up at our festival office.

If you have any questions, please send us an email through our contact form, we'd be happy to answer all of them.